Convoking.ai
Services/AI Chatbots
SERVICE 02 · AI CHATBOTS

Resolve 70% of tickets
without a human.

Drop a chat widget on your site, in your app, or into WhatsApp. Train it on your docs in minutes. Watch your support backlog evaporate.

Try the demoSee it learn
✓  Live in 2 hours✓  Free tier forever✓  Citations on every answer
Convoking Assistant
Online · usually replies instantly
v3.4
Hi! I'm Convoking's assistant. Ask me anything about voice or chat agents 👋
Can you handle Spanish?
Yep — natively, in 30+ languages including Spanish. I can switch mid-conversation if a customer does too. [docs/languages]
How fast can I get one live?
Ask anything...→
71%
Tier-1 ticket deflection
4.7/5
Average CSAT score
2hr
From signup to live widget
100%
Answers cite a source
What it does

From first hello
to issue resolved.

💡

Product Q&A

Answers product questions accurately from your docs, with citations. Recommends features and upsells based on intent.

📦

Order & account

Looks up order status, processes refunds, updates addresses — wired into Shopify, Stripe and your backend.

🔍

Troubleshooting

Walks customers through fixes from your knowledge base, opens tickets for genuinely new issues, and tags them by root cause.

🎯

Lead capture

Qualifies prospects, books demos, drops dead leads. Pushes everything to your CRM with intent and budget signals.

🚀

Onboarding guide

In-app coach that explains features in context, surfaces relevant tutorials, and unblocks new users without them filing tickets.

👤

Internal helpdesk

For your own team — HR policies, IT troubleshooting, finance approvals. Connects to Confluence, Notion and SharePoint.

Knowledge

Train it on what
you already have.

Point at a URL, drop in a folder, paste an API spec. The chatbot crawls, indexes, and starts answering in minutes — and stays in sync as your docs change.

  • Crawl entire websites, sitemaps, help centres and changelogs
  • Sync from Notion, Drive, Confluence, Zendesk, Intercom, GitHub
  • Upload PDFs, CSVs, markdown, Word docs and audio transcripts
  • Citations on every answer — clickable links back to the source
Sources · 2,481 chunks indexed+ Add source
🌐
convoking.ai/docs
412 pages · auto-sync hourly
✓
📘
Notion · Help Center
189 pages · synced 4 min ago
✓
💬
Zendesk macros
412 resolution patterns
✓
📚
API reference (GitHub)
87 endpoints, schemas
85%
Channels

One brain.
Every channel.

Deploy the same agent across web, mobile, WhatsApp, email, Slack, Instagram, Messenger and SMS. Context follows the customer — no re-explaining the problem on a new channel.

  • One-line widget embed for any website or webapp
  • Native iOS, Android and React Native SDKs
  • WhatsApp Business API, Instagram DMs, Messenger
  • Conversation persistence across channels per user
Channels live6 active
🌐
Web widget
1 line of code
📱
In-app SDK
iOS · Android · RN
💬
WhatsApp
Business API
📧
Email auto-reply
Inbound parsing
💼
Slack
Workspace bot
📷
Instagram DMs
Meta Business
Customization

Match your brand.
Down to the radius.

Theme the widget like it was built in-house. Custom colors, fonts, position, avatar, copy, suggested questions — and a no-code prompt editor for your team to keep tuning.

  • Light, dark and auto themes with custom color tokens
  • Position, size, launcher icon, opening animation
  • Quick replies, suggested questions, persistent menu
  • White-label option on Scale plans
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Hey there 👋
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Quickstart

One line. That's it.

index.html
<!-- Drop into your <body> -->
<script src="https://cdn.convoking.ai/widget.js"
        data-bot-id="bot_a8s71kfp9" async></script>

<!-- That's literally it. -->

Setup took a week. By month two the chatbot was resolving 71% of tickets autonomously and our CSAT actually went up.

DL
Daniel Lao
Head of CX · Paperjet
FAQ

Common questions.

Convoking chatbots are tuned for honest uncertainty. They retrieve from your indexed sources before answering and cite which page they used. If they can't find a good source, they say "I'm not sure — let me get a human" instead of inventing an answer.

Ship a chatbot
before lunch.

Free plan, no credit card. Point it at your docs, drop in one line of code, and watch your tier-1 queue empty out.

Start free →See pricing