Convoking.ai
About us

We're building the AI
that businesses
actually trust.

Convoking is a Sydney-based AI studio shipping conversational agents that move real revenue. We started in 2023, frustrated by chatbots that couldn't read a calendar — and built what we wanted to use.

Our belief
LISTENINGEvery conversation, captured.

Every business runs on conversations. The good ones listen, remember and follow through.

We think AI should be held to the same standard. So we don't ship novelty — we ship agents that pick up the call, do the work and close the loop. That's the bar.

2.4M
Conversations handled in 2025
180+
Teams across 14 countries
$48M
Customer revenue attributed
23
Humans on the team. For now.
How we work

Four things we
never compromise on.

Ship the boring parts first.

Demos are easy. A voice agent that handles 100 calls without dropping the ball is hard. We obsess over the unglamorous middle 80% that decides whether AI actually replaces a job — or just helps the deck look good.

Your data is yours.

We never train foundation models on your data. We host in your region. We let you export everything and walk away anytime. The lock-in is the value we provide — not switching cost.

Honest about uncertainty.

Our agents say “I don’t know” instead of guessing. We publish failure rates, escalation rates and CSAT alongside the wins — because trust is built on the bad days, not the launch demo.

Outcomes, not seats.

Per-seat pricing made sense for tools humans used. AI agents do work — so we price the work. You only pay when a conversation actually happens, and our incentives line up with yours.

Our story

From side project
to 180+ customers.

2023

A frustrated weekend.

Co-founders Aarav and Mei spent a weekend building a chatbot for Mei’s family restaurant after a third no-show that month. It worked. Within two weeks, four other restaurant owners asked to use it.

2024

Voice agents that pass.

We shipped sub-500ms voice in March. By July, customers were running full sales motions on Convoking voice agents — and we hit our first $1M ARR with a team of seven.

2025

Series A. Custom builds.

Closed $14M led by Square Peg. Opened a bespoke-build practice for enterprises that needed agents wired deeply into their stack. SOC 2 Type II completed.

Today

2.4M conversations and counting.

Convoking handles millions of conversations across healthcare, real estate, e-commerce, finance and hospitality. We’re hiring engineers, ML researchers and customer engineers — in Sydney and remote.

Leadership

The team behind the agents.

Aarav Khanna

Co-founder & CEO

Previously product at Atlassian and Canva. Builds because he hates being on hold.

Mei Liang

Co-founder & CTO

Ex-Google Brain, Anthropic. Spends Friday afternoons reading evals. For fun.

Sienna Reilly

Head of Customer Engineering

Built call centres for a decade. Now replaces them. Apologetically.

Tom Okafor

VP of Engineering

Latency obsessive. Won’t ship a voice agent over 600ms p99.

Backed by

Investors who've been in the trenches.

Square Peg
BLACKBIRD
AirTree
South Park Commons
+ angels
We're hiring · Engineers, ML, customer eng

Want to build the
conversational layer of the internet?

We're growing carefully — small team, big remit. If voice + agents + production AI is your thing, talk to us.