Your DMs Are a Goldmine.

You’re Just Not Mining Them.

Deploy one AI agent across Instagram, WhatsApp, Facebook, and your CRM and never miss another message, lead, or sale again.

5x
Faster DM response times
90%
Of conversations handled automatically
40%
More qualified leads from social channels
24/7
Multi-channel presence that never sleeps

Here’s What’s Happening Right Now

Someone just DM’d your business on Instagram. They’re interested. They’re ready to buy.

But you’re in a meeting. Or asleep. Or managing 47 other things.

By the time you reply? They’ve already messaged your competitor. And they replied in 3 seconds.

Now multiply that by every unanswered WhatsApp message. Every Facebook comment that went cold. Every lead that slipped through because nobody was there.

That’s not a small problem. That’s a revenue leak.

Convoking fixes it. Permanently.

🤖

HOW IT WORKS

One Agent. Every Channel. Zero Missed Opportunities.

Instagram

Auto-reply to DMs, respond to story mentions, qualify leads from comments, and send product info — all while sounding genuinely human.

WhatsApp

Handle customer enquiries, send order updates, share catalogues, and book appointments via WhatsApp Business API with full automation.

Facebook

Manage Messenger conversations, auto-respond to page comments, handle enquiries from ads, and capture leads from Facebook campaigns.

CRM Integration

Every conversation from every channel syncs to your CRM automatically — full context, lead scoring, follow-up scheduling, and pipeline tracking.

WHAT MAKES IT CUSTOM

Brand Voice Matching

Your AI agent speaks in your brand's tone — professional, casual, playful, or formal. It's an extension of your team.

Multi-Channel Sync

Whether a customer DMs on Instagram then calls your number, the AI remembers the full conversation history.

Custom Workflows

Define specific conversation flows, escalation rules, data collection steps, and automation triggers for your use case.

Automated Follow-Ups

Schedule and send follow-up messages across channels based on conversation outcomes and lead behaviour.

Smart Escalation

AI knows when to hand off to a human. Complex queries get routed to the right team member with full conversation context.

Enterprise Security

Private cloud hosting, Australian data sovereignty, encrypted conversations, and full compliance with privacy regulations.

Why businesses choose custom AI agents

Unified customer view across all channels

No more fragmented conversations. Whether a customer reaches out on Instagram, WhatsApp, or Facebook — your AI agent has the complete picture and responds with full context.

  • Cross-channel conversation history
  • Automatic CRM sync for every interaction
  • Smart lead scoring across platforms
🔗

Scale your social presence without scaling your team

Handle hundreds of simultaneous conversations across Instagram, WhatsApp, and Facebook without hiring additional staff. Your AI agent works 24/7 across every timezone.

  • Instant responses on all platforms
  • No message goes unanswered
  • Consistent brand voice everywhere
📱

Your custom AI agent in four steps

1

Discovery

We map your customer journeys, channels, and automation goals to design the perfect agent.

2

Build & Train

We configure your agent's personality, knowledge base, workflows, and channel integrations.

3

Connect Channels

Instagram, WhatsApp, Facebook, and your CRM — all connected and synchronised.

4

Launch & Optimise

Go live across all channels. We continuously optimise based on real conversation data.

Frequently asked questions about Custom AI Agents

Can the AI respond to Instagram DMs automatically?

Yes. Our agent connects via the Instagram API to auto-reply to DMs, respond to story mentions, and engage with comments — all while sounding natural and on-brand.

How does WhatsApp integration work?

We integrate via the official WhatsApp Business API. Your agent can handle enquiries, send order updates, share documents, and book appointments.

Can one AI agent handle all platforms?

Absolutely. One unified AI agent manages conversations across Instagram, WhatsApp, Facebook, and your CRM, maintaining context across all channels.

How customisable is the AI agent?

Fully customisable. You define the brand voice, conversation flows, escalation rules, data collection, and integrations. It's built specifically for your business.

What CRM systems do you integrate with?

We integrate with all major CRMs including HubSpot, Salesforce, Zoho, Pipedrive, and our own native CRM. Custom integrations are also available via API.

Is my customer data safe?

All data is encrypted, stored on Australian servers, and compliant with privacy regulations. We never share or sell your data.

Enterprise-grade security, built in

Your data stays yours. We offer absolute data sovereignty with private cloud infrastructure built for compliance.

Exclusive Integration

The only platform providing full voice AI natively integrated with CRM in a private cloud environment.

Australian Data Sovereignty

Host on-premise or via private cloud on Australian servers to guarantee compliance and data jurisdiction.

Maximum Control

Own your deployment and maintain total control over data, security protocols, and platform upgrades.

Why choose Convoking over alternatives?

See how our AI agents compare to traditional solutions and competitors.

Feature Traditional Staff Basic Chatbot Convoking AI
24/7 Availability
Natural Conversation
Multi-Channel Support
CRM Integration
Lead Qualification
Scales Instantly
Cost per Interaction $$$ $$ $
Australian Data Hosting
Self-Learning
Human Escalation

Trusted by businesses across Australia

We went from missing 40% of inbound calls to capturing every single one. The AI voice agent handles bookings, answers questions, and transfers when needed. It's been transformative for our practice.

Dr. Sarah Mitchell

Dental Clinic Owner, Sydney

The chatbot on our Shopify store captures 3x more leads than our old contact form. It qualifies prospects, answers product questions, and sends follow-up emails automatically.

James Rodriguez

E-Commerce Director, Melbourne

Managing DMs across Instagram and WhatsApp was killing our team's time. The custom AI agent handles 90% of conversations and our response time dropped from hours to seconds.

Priya Kapoor

Marketing Manager, Brisbane

Ready to build your custom AI agent?

Tell us about your business and channels. We'll design a custom AI agent tailored to your goals.